Property managers must be across all facets of tenant issues and property & building maintenance. This week one our property managers was handling a complex issue - a bees nest within the wall cavity of a second floor unit.
So what does a property manager need to do if your property becomes infested with pests?
- First - Seek advice from a qualified pest inspector and assess the type of infestation your investment/ tenancy is experiencing.
- Obtain quotes - in our experience many pest contractors are competitive and similar in their pricing structure
- Look at what warranty periods are offered by the contractor, many pests and insects have a life cycle and it maybe necessarily for a respray within weeks of the first treatment
- Allow for clean-up costs following the treatment – the removal of dead insects however ensure any residual treatments (like powders or solutions that are still working) are not interfered with
- Meet with the tenant to discuss preventative measures using some readily available household products – often educating tenants on what is available can be the first call to action
If you are a block owner, it is recommended that the whole block be sprayed (annually) at the same time to include common areas to ensure that pests don’t just move from one unit to the other.
We have had an interesting week with the treatment of a bees nest, the treatment has not gone to plan & the swarm of displaced bees have moved to the common area. But that’s ok because we know what we need to achieve, property managers are always working through options with contractors who like us understand the importance of providing a quality and effective service to our clients.
Not all Property Managers will have this sort information at hand. When appointing a property manager, look for ones with good problem solving skills, who can quickly bring themselves up to speed, are consultative and collaborative and not afraid to say ‘I don’t know but will certainly find out & come back to you’.